Archive for December, 2011

Microsoft Windows: Stuck Print Queue

Tuesday, December 13th, 2011

Problem:  Microsoft Windows: Stuck Print Queue

Solution:

Step 1: Stop the Print Spooler Service:

Windows XP: Click Start -> Run -> Type “services.msc” hit Enter
Windows 7: In the Run/Search prompt type “services.msc” hit Enter

Find the Print Spooler service and stop it.

Step 2: Clear temp files:

Find the spool folder for your printer:

C:\Windows\System32\spool\PRINTERS

Windows XP: Click Start -> Run -> Type “%windir%\System32\spool\PRINTERS” hit Enter
Windows 7: In the Run/Search prompt type “%windir%\System32\spool\PRINTERS” hit Enter

Delete all temporary files (.tmp) files.

Step 3: Start the Print Spooler Service:

Windows XP: Click Start -> Run -> Type “services.msc” hit Enter
Windows 7: In the Run/Search prompt type “services.msc” hit Enter

Find the Print Spooler service and start it.